Privacy policy

What information do we collect?

We collect basic information from you while you register on our site, subscribe to our newsletter, respond to a survey or fill out a form. While ordering or registering, you may be asked to enter your name, e-mail address, mailing address or phone number. You may, however, in exchange, visit our site anonymously. We collect driver’s location data at all times and user’s location data during app usage.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience
    (your information helps us to better respond to individual needs)

  • To improve our website
    (we continually strive to improve our website offerings based on the information and feedback we receive from you)

  • To improve customer service
    (your information helps us to more effectively respond to customer service requests and support needs)

  • To process transactions
    Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

  • To send periodic emails
    The email address you provide may be used to send you information about your profile or trips, respond to inquiries, and/or other requests or questions.

  • We collect driver’s location to aid in trip navigation support and also to enable billing between start point and end point. We also track driver’s location to check the live status of the driver to check on which path the driver has travelled. We use passenger location information to enable cab booking and live tracking feature.

Is there a legal basis for processing?

Yes, you have consented by accepting this Privacy Policy to use your personal data for specific purposes under this Privacy Notice.

Legitimate grounds for processing

We process personal data to perform our contractual obligations towards Customers and to comply with legal obligations. Furthermore, we process personal data to pursue our legitimate interest to run, maintain and develop our business and to create and maintain Customer relationships. When choosing to use your data on the basis of our legitimate interests, we weigh our own interests against your right to privacy.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

Do we use cookies?

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. Our websites or software does not store personal information in the cookies. Anything you decide to share with us (such as your address and e-mail address) is stored on our secured servers.

Data transfers to countries outside EEA

We will take steps to ensure that the Customers’ personal data receives an adequate level of protection in the jurisdictions in which it is processed. We provide adequate protection for the transfers of personal data to countries outside of the European Economic Area through a series of agreements with our service providers based on the Standard Contractual Clauses or Model Clauses (SCC) or other similar arrangements.
More information regarding the transfers of personal data may be obtained by contacting us.

Do we disclose any information to outside parties?
We do not disclose, sell, trade, or otherwise transfer to outside parties your personally identifiable information, unless one of the following circumstances applies. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. MTAP does not share or sell your Personal Information with third parties for their direct marketing purposes.

  • It is necessary for the purposes set out in this Privacy Policy
    To the extent that third parties need access to personal data to perform the Services, MTAP has taken appropriate contractual and organizational measures to ensure that personal data are processed exclusively for the purposes specified in this Privacy Policy and in accordance with all applicable laws and regulations.

  • For legal reasons
    We may share personal data with third parties outside MTAP’s organization if we have a good-faith belief that access to and use of the personal data is reasonably necessary to: (i) meet any applicable law, regulation, and/or court order; (ii) detect, prevent, or otherwise address fraud, security or technical issues; and/or (iii) protect the interests, properties or safety of MTAP, our Customers or the public in accordance with the law.

  • To authorized service providers
    We may share personal data to authorized service providers who perform services for us (including data storage, sales, marketing, and Customer support services). Our agreements with our service providers include commitments that the service providers agree to limit their use of personal data and to comply with privacy and security standards at least as stringent as the terms of this Privacy Policy. Please bear in mind that if you provide personal data directly to a third party, such as through a link on our website, the processing is typically based on their policies and standards.

  • For other legitimate reasons
    If MTAP is involved in a merger, acquisition, or asset sale, we may transfer personal data to the third party involved. However, we will continue to ensure the confidentiality of all personal data. We will give you a notice concerned when the personal data are transferred or become subject to a different privacy policy as soon as reasonably possible.

  • With explicit consent
    We may share personal data with third parties outside MTAP’s organization for other reasons than the ones mentioned above, when we have your explicit consent to do so. You have the right to withdraw this consent at all times.

Protecting Your Child’s Privacy

We follow the Children’s Online Privacy Protection Act (COPPA). Even though our Website is not designed for use by anyone under the age of 18, we realize that a child may attempt to access our Website. We do not knowingly collect PII from a child. If you are a parent or guardian and believe your child is using our Website, please contact us. We may ask for proof of identification before we remove any information to prevent malicious removal of account information. If we discover on our own that a child is accessing our Website, we will delete the information as soon as we discover it, we will not use the information for any purpose, and we will not disclose the information to third parties. You acknowledge that we do not verify the age of our users nor do we have any liability to do so. If you are a child, please seek the permission of a parent or guardian before accessing our Website.

Your rights under California Privacy Laws

As provided elsewhere in this Privacy Policy we do not share the Personal Information residents with any third parties for their own direct marketing purposes. However, if you have any further questions about our privacy practices with California law, please contact us as explained below.

What are your rights?
You have the following right:

  • Right to access
    You have the right to access your personal data processed by us. You may contact us and we will inform you of what personal data we have collected and processed.

  • Right to withdraw consent
    In case the processing is based on a consent granted by you, you may withdraw the consent at any time. Withdrawing a consent may lead to fewer possibilities to use our Services. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

  • Right to rectify
    You have the right to have incorrect or incomplete personal data we have stored about you corrected or completed. you can correct or update some of your personal data through your user account in the Services.

  • Right to erasure
    You may also ask us to erase the your personal data from our systems.

  • Right to object
    Customers may object to the processing of personal data if such data are processed for other purposes than purposes necessary for the performance of our Services to you or for compliance with a legal obligation. In case we do not have legitimate grounds to continue processing such personal data, we shall no longer process the personal data after your objection.

  • Right to restriction of processing
    You may request us to restrict processing of personal data for example when your data erasure, rectification or objection requests are pending and/or when we do not have legitimate grounds to process your data.

  • Right to data portability
    You have the right to receive their personal data from us in a structured and commonly used format and to independently transmit those data to a third party.

  • How to use the rights
    The above-mentioned rights may be used by sending a letter or an e-mail to us on the addresses set out above, including the following information: the full name, company name, address, e-mail address and a phone number. We may request the provision of additional information necessary to confirm the identity of the Customer. We may process your request and respond as per applicable law.

Third-party links

We may include or offer third party links on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

Visitor Options

If you have subscribed to our services, you may unsubscribe by following the instructions which are included in e-mail that you receive. You may be able to block cookies via your browser settings but this may prevent you from access to certain features of the website.

Your Consent

By using our site, you consent to our websites privacy policy.

Data Security

MTAP adopts reasonable and appropriate security practices and procedures including administrative, physical security, and technical controls to safeguard your Personal Information.

Data Retention

MTAP does not store personal data longer than is legally permitted and necessary for the purposes of providing the Services or the relevant parts thereof. The storage period depends on the nature of the information and the purposes of processing. The maximum period may therefore vary per use.
Your Data relating to your use of the Services are typically deleted within reasonable time after you no longer use the Services. We will store your personal data for as long as the you are a registered user of our Services and, thereafter, for no longer than is required by law or reasonably necessary for our legitimate interests for example for claims handling, internal reporting, marketing, and reconciliation purposes.

Changes to Privacy Policy

As we continue to develop our website and take advantage of technologies to improve the services we offer, this policy will likely change. We encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy.

Questions
If you have any questions about this Privacy Policy, please contact us.

Privacy policy for webapp

Autologix understands the importance of protecting personal information.
This policy outlines how Autologix collects, uses and discloses your personal information.

What information do we collect?
  • Account Information:
    When you register on our site, subscribe to our newsletter, respond to a survey or fill out a form, we collect your name, email, phone number, password, address, profile picture, Driver’s licence (which may include birthdate, gender and photo).

  • Cookies:
    Autologix does not store personal information in the cookies. Anything you decide to share with us (such as your address, email, contact number) is stored on our secured servers.

  • GST Details:
    The GST no of the concerned party is captured to setup business on Autologix platform.

How long do we retain your Data?
  • We retain personal data for as long as you have an account with us in order to meet our contractual obligations.

  • Out-of-date information will be removed from our database.

  • We will retain and use your information to the extent necessary to comply with our legal obligations which may include purposes of taxation, litigation or resolution of any claims, insurance, safety and security, fraud management.

  • We may also retain aggregate or anonymised information beyond this time for internal analysis purposes. This data is used to strengthen the security or to improve the functionality of our service.

Protecting the collected information
  • We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
  • The Information we collect is securely stored within our databases.
  • We use standard, industry-wide, commercially reasonable security practices such as encryption, firewalls and SSL (Secure Socket Layers) for protecting your information
    Do we disclose your information to outside parties?

    We do not disclose, sell, trade, or otherwise transfer to outside parties your personally identifiable information.

    How often do we update this Privacy Policy?
    • As we continue to develop our webapp and take advantage of technologies to improve the services we offer, this policy will likely change.

    • If we make significant changes, we will notify users in advance of the changes through the Autologix apps or through other means, such as email.

    We encourage users to periodically review this notice for the latest information on our privacy practices.

    Driver App policy

    Drivers: Individuals who provide transportation to Riders through partner transportation companies

    Information collected & its use
    • User profile: We collect data when users create or update their Autologix accounts. This may include their name, email, phone number, password, address, profile picture, Driver’s license (which may indicate document numbers as well as birth date, gender, and photo).
    • Location data (Driver): Autologix collects this data when the Driver app is running in the foreground (app open and on-screen) or background (app open but not on-screen) of their mobile device.This is used to calculate Distance travelled and for Autologix to calculate the fare for the trip. This data is also used to display the live location of the Driver during a trip to the passengers and Partner transportation companies.
    • Device data: We may collect data about the devices used to access our services, including the operating systems and versions, Device model & device motion data.
    • Communications data: We enable Driver & Riders to communicate with each other through phone calls. For example, a driver may message or call a rider to confirm a pickup location, a rider may contact a driver to confirm ETA or retrieve a lost item.
    Protecting the collected Information

    The Information we collect is securely stored
    within our databases, and we use standard, industry-wide, commercially reasonable security practices such as encryption, firewalls and SSL (Secure Socket Layers) for protecting your information. However, as effective as encryption technology is, no security system is impenetrable. We cannot guarantee the security of our databases, nor
    can we guarantee that information you supply won’t be intercepted while being transmitted to us over the Internet or wireless communication, and any information you transmit to the Company you do at your own risk. We recommend that you not disclose
    your password to anyone.

    Do we disclose the information to third parties?

    We do not sell, share, rent or trade the information we have collected about you.

    Changes to Policy

    We may occasionally update this notice. If we make significant changes, we will notify users in advance of the changes through the Autologix apps or through other means, such as email. We encourage users to periodically review this notice for the latest information on our privacy practices.

    Passengers / Riders

    Individuals who avail transportation facilities through partner transportation companies

    Information collected & its use
    • User profile: We collect data when users create or update their Autologix accounts. This may include their name, email, phone number, password, address, profile picture, Driver’s license (which may indicate document numbers as well as birth date, gender, and photo).

    • Device data: We may collect data about the devices used to access our services, including the operating systems and versions, Device model & device motion data.

    • Communications data: We enable Driver & Riders to communicate with each other through phone calls. For example, a driver may message or call a rider to confirm a pickup location, a rider may contact a driver to confirm ETA or retrieve a lost item.

    Protecting the collected Information

    The Information we collect is securely stored within our databases, and we use standard, industry-wide, commercially reasonable security practices such as encryption, firewalls and SSL (Secure Socket Layers) for protecting your information. However, as effective as encryption technology is, no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that information you supply won’t be intercepted while being transmitted to us over the Internet or wireless communication, and any information you transmit to the Company you do at your own risk. We recommend that you not disclose your password to anyone.

    Do we disclose the information to third parties?

    We do not sell, share, rent or trade the information we have collected about you.

    Changes to Policy

    We may occasionally update this notice. If we make significant changes, we will notify users in advance of the changes through the Autologix apps or through other means, such as email. We encourage users to periodically review this notice for the latest information on our privacy practices.